Location: M25, London – covering London & Home Counties

Job Type: Full-Time, Permanent
⏰ Hours: 40 hours per week + overtime & on-call rota
Salary: Competitive, Dependent on Experience (DOE)

Job Overview

We are currently recruiting an experienced and motivated Service Engineer / Service Technician to join our growing service team.

This is a field-based role involving the servicing, maintenance, and commissioning of customer systems, with a strong focus on quality workmanship and excellent customer service.

You will work both independently and as part of a supportive team, covering customer sites within your allocated area.

Key Responsibilities

  • Carry out routine servicing and reactive maintenance

  • Diagnose and repair system faults

  • Commission equipment following training

  • Represent the business professionally on customer sites

  • Maintain accurate service reports and documentation

  • Use mobile devices and systems for job management

  • Deliver high standards of customer care

  • Participate in the on-call rota

  • Work closely with senior engineers and management

Requirements

  • Previous experience in a service, maintenance, or engineering role (preferred)

  • Strong customer service and communication skills

  • Confident using smartphones, tablets, and laptops

  • Ability to work independently and manage workload effectively

  • Good written and verbal communication skills

  • Full UK Driving Licence (essential)

  • Understanding of British Standards (desirable)

  • Willingness to learn and develop professionally

Essential Certifications

  • FIA (Fire Industry Association) Certification

  • Honeywell Certificate of Completion (or equivalent)

  • Full UK Driving Licence

Desirable (Not Essential)

  • ECS (Electrotechnical Certification Scheme) Card

  • Asbestos Awareness Training

  • Manual Handling Training

  • Enhanced DBS Clearance

Benefits

  • Competitive salary (based on experience)

  • Overtime and on-call payments

  • Company vehicle and tools provided

  • Full training and ongoing development

  • Stable, long-term employment

Additional Information

  • On-call: 1 day per week (with notice provided)

  • Overtime available

Rate of Pay

£35,000.00 – £38,000.00 per Annum

Job ID – LA1

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