Sales & Operations Coordinator

Full-Time | Permanent | £28,000 + Monthly Bonus

Are you an organised, confident communicator who thrives in a fast-paced environment? Do you enjoy working as part of a close-knit team where your contribution truly matters?

We are recruiting a Sales & Operations Coordinator to join our friendly, family-run business.

The Role

You will play a vital part in supporting our sales, customer service, operations, and compliance functions, ensuring smooth day-to-day performance across the business.

Your responsibilities will include:

Sales, Customer Service and Marketing

  • Handling customer enquiries via email, phone, WhatsApp, and other channels

  • Providing professional, friendly advice to convert enquiries into orders

  • Processing sales orders accurately and efficiently

  • Supporting sales and marketing initiatives to maximise revenue

Operations and Logistics

  • Supporting drivers, vehicles, warehousing, and lifting equipment management

  • Coordinating local and international deliveries and collections

  • Working with carriers and couriers to meet customer expectations

  • Ensuring services are delivered in line with company procedures

Compliance and Governance

  • Supporting regulatory and legal compliance

  • Maintaining company standards, policies, and procedures

  • Assisting with supervisory and operational oversight

Systems, Safety and Security

  • Using and protecting company systems, software, and devices

  • Supporting strong cyber and physical security standards

  • Promoting health, safety, and wellbeing in the workplace

About You

We are looking for someone who:

  • Works well under pressure in a busy environment

  • Can multitask and prioritise effectively

  • Has excellent attention to detail

  • Is a confident, professional communicator

  • Is a team player with a positive attitude

  • Takes pride in delivering outstanding service

Previous experience in sales support, customer service, operations, or administration would be beneficial, but attitude and reliability are key.

Working Hours and Benefits

  • Monday to Friday, 8:00am to 5:00pm

  • Full-time, permanent position

  • Salary: circa £28,000

  • Monthly performance bonus

  • On-site parking

  • Competitive benefits package

  • Supportive, family-run working environment

Why Join Us

  • Be part of a small, dynamic, and friendly team

  • Enjoy variety and responsibility in your role

  • Work in a business that values quality, professionalism, and people

  • Opportunity to grow with a successful company

Rate of Pay

£25,000.00 – £28,000.00 per Annum

Job ID – 25/2/26-1

Upload your CV/resume or any other relevant file. Max. file size: 50 MB.