Customer Service Executive
Accident repair, Bodyshop
Circa £30k + benefits
Slough
Monday to Friday, 7:30am – 5pm
Bodyshop specialists are looking to strengthen their customer service team with a professional, experienced individual to help engage with their customers.
The Duties of the Customer Service Executive will include;
- Answering calls, responding to emails in line with their SLA’s
- Engaging with walk-in customers ensuring the companies high standards in customer care are meet at all times
- Managing & updating bespoke software
- Making outbound calls to customers, courier & logistics partners to ensure a smooth, streamlined service
- Arranging bookings, speaking with drivers & external suppliers
- Updating all CRM & 3rd party carrier software & web portals
- Hours of work, 7:30am – 5pm
This is an award winning body shop who believe in a friendly, fun, family orienteered culture and by being the best through knowledge and excellence. Amazing development plans on offer for the right people
The Successful Customer Service Executive will enjoy:
- Circa £30k + benefits
- Global company with excellent promotional opportunities
The Required experience & characteristics of the Customer Service Executive will be:
- Proven experience in a similar, business to business customer service role
- Ideally, experience from the Accident Body Repair or Automotive sector
- Ability to build and maintain professional relationships
- Professional fluency in English, other languages a plus
Please apply today to avoid disappointment.
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Rate of Pay
£30,000.00 per Annum
Job ID – VR/00725