Customer Service 

Vanta Staffing Reading is recruiting a Customer Service  to work for our client based in the Reading area. This will involve general Customer Service duties; this role would suit the right candidate who wants consistent work with a prestigious company.


Experience:

  • Maintain accurate records within our customer database and CRM system
  • Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
  • Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.

 

Skills:

 

  • Excellent interpersonal and active listening skills
  • Strong attention to detail
  • Ability to work well in a team

 

 Main Duities:

  • Speaking to customers 
  • Resolving customer complaints
  • Maintain an up-to-date knowledge of company products and procedures.Maintain an up-to-date knowledge of company products and procedures.

 

 Job Type: Full-time – 40 hours per week 8am to 5pm but are flexible Monday to Friday

Salary: £11.50- £12.50 an hours

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Rate of Pay

£11.50 – £12.50 per Hour

Job ID – CUSTAA291124

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