Events Operations Assistant Manager

£30 000 – £34 000


Vanta Staffing are collaborating with one of our extraordinary client who are looking for a Events Operations Assistant Manager therapist to join their team in ascot,

You will be working with talented people who have a passion for the industry and offer a bespoke experience for its client


•             To assist in managing the smooth running of the Events Operations Department

•             Work well in a team environment and motivate and train the team

•             Provide service excellence across all event offered by the client.


•             Check that the event spaces are set as per the corresponding function sheet and clients instructions.

•             Coordinates the set-up of meeting rooms to ensure that they are maintained to “Show-round” standard when not in use.

•             Takes responsibility for guest & staff satisfaction

•             Ensure that the department is well organised and the required administration is carried out accurately and timely.

•             Conducts daily pre-shift meetings.

•             Attend weekly function meetings and daily briefings in the absence

•             Ensures that all storage areas, still rooms and bar areas are cleaned and inspected on a regular basis.

•             Guarantee that the highest standard of service and product is delivered to our guests at all times and review regularly.

•             Manage department stock and ordering process while controlling operating costs, payroll and departmental expenses against the P&L.

•             Have a ‘hands on’ approach.

•             Strong communication skills when dealing with guests to ensure that their expectations are met and exceeded by providing a personalised service.

•             Log any guest information accurately

•             Be responsible for overall cleanliness and organisation at all times through regular


•             Ensure that all billing and cashiering are conducted as per the required standards.

•             Aim to achieve guest and team engagement targets in line with our scorecard.

•             Ensure financial targets are maintained

•             Encourages employees to build strong working relations across all teams, and to respect different roles and responsibilities.

•             Manage and deliver an effective training and development system

•             Work closely with the Director of Events, Events Sales Team and culinary team ensuring communication throughout the department is streamlined.

•             Complete performance reviews, set employee goals and coach individual’s development.

•             Create rotas and manage shifts patterns in line with business levels, taking into account holidays, sickness and ensure accurate record keeping on the relevant systems.

•             Co-ordinate Manager to build agency staffing forecasts


•             Hotel school diploma or equivalent

•             5 star hotel experience

•             Food and wine knowledge

•             Commercial and Business awareness

To work in this amazing environment apply now

Rate of Pay

£30,000.00 – £34,000.00 per Annum


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