Customer Service Executive
Multinational, ecommerce & fulfilment specialist
DOE £26k – £29k + benefits
Slough
Monday to Friday, 9am – 5pm
Worldwide ecommerce specialist are looking for professional, experienced Customer Service Executives to join their claims team at their Slough Trading Estate depot.
This is a key position for the business providing customer service to their business customers in a live business setting.
The Duties of the Customer Service Executive will include;
- Answering calls, responding to emails inline with their SLA’s
- Making outbound calls to customers, courier & logsitcis partners to ensure a smooth, streamlined service
- Arranging bookings, speaking with drivers & external suppliers
- Updating all CRM & 3rd party carrier software & web portals
- Hours of work, Monday to Friday, 9am – 5pm
As an e-Commerce & fulfilment specialist to high-end brands, we are looking for someone that understands the importance of a professional service.
The Successful Customer Service Executive will enjoy:
- DOE £26k – £29k + benefits
- Global company with excellent promotional opportunities
The Required experience & characteristics of the Customer Service Executive will be:
- Proven experience in a similar, business to business customer service role
- Ideally, experience from the Courier & Logistics industry
- Ability to build and maintain professional relationships
- Professional fluency in English, other languages a plus
Please apply today to avoid disappointment.
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Vanta Staffing Limited is acting as an Employment agency in relation to this vacancy.
